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"Thank you very much for correcting my order!
I'm glad to know that there
are real people like you working in these web stores and taking care of
customers."
"I just wanted to
say THANK YOU! THANK YOU! THANK YOU! for my order. ...That's 3 times
now I've ordered from Mainely A Cappella and 3
times I've received GREAT service. I do appreciate it and say THANK
YOU! one more time." [note: we changed our name from Mainely A Cappella to A-CAPPELLA.COM in June 2005]
"Thank you so much for such a quick service! I received my music today and it is brilliant. I really
appreciate the speed with which you delivered and for
e-mailing. It's the personal touch which most online
companies don't remember and it is always nice to find
a company that is different. Thank you once again and I look forward to
ordering from you again soon!"
"Thank you...once again, for calling me just now about my order phoned
in last night. I really do appreciate it! By the way, your website is
awesome. We enjoy getting your catalog, but somehow seeing it on the
internet makes it more "alive"."
"Thank you...for your timely response. Again, I am truly impressed with
your customer service and will certainly deal with your company again when
the need arises."
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"The order is perfect. I've really enjoyed working with you guys in the
past...always prompt, and great stuff. I appreciate it!"
"Thanks for your wonderful customer support, and personal attention to
our needs. It's really nice doing business with you folks."
"I must tell you that I am QUITE pleased with the quality and speed of
my
transaction!
I will be doing a great deal of business with your company!"
"Wow! You're the first competent web-based customer service
representative I've been in contact with...EVER! You're fast, courteous and
actually knowledgeable .And I'm not just saying that because my order's been
shipped already!!! It's just rare that you find that kind of service these
days, so I make it a point to let someone know they're doing a fantastic
job!"
"I appreciate the
personal touch that a smaller company such as yours can put on business
transactions - it makes things more pleasant."
"Thank you SO much for a wonderful
transaction. I absolutely love my CDs, and I was thrilled with how
quickly I received them and how smooth the transaction was." |