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Returns Policy
We do stand by what we sell, but we also understand that mistakes, mis-ships and damage happens in the online retail business. In that spirit, here's what we will and will not take back:
We CAN take back, within 30 days:
- UN-opened CDs
- Undamaged sheet music, songbooks or accessories (60-day return period for schools & churches)
- Items that we mis-shipped or mis-packed
- Items that were damaged in transit (we will replace the item with another or one of similar value at our expense)
We CANNOT take back:
- OPENED CDs: We cannot take back CDs once you've opened and/or played them, so LISTEN CAREFULLY TO THE SOUND CLIPS we make available before you buy to see if you'll like what you're getting.
RETURN FORMS are on the back of every invoice you receive from us.
If you have any questions on returns, give us a call at 800-827-2936 (inside North America) or 207-244-7603 (from overseas), or send an email to order@a-cappella.com and we'll be happy to help!
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A-Cappella.com, PO Box 159, 11 Seal Cove Rd., Southwest Harbor, ME 04679 1-800-827-2936
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